Packaging should fit the care workflow
Different organizations have different medication-administration processes. Blister or adherence packaging can help organize scheduled doses, but the pharmacy should first understand the facility's resident count, medication schedule, staffing model, refill process, and documentation needs.
Packaging is only one part of the relationship
A well-organized package is less useful if prescription changes, discontinued medications, refill timing, prescriber communication, and delivery are not coordinated. Facility leaders should evaluate the full pharmacy workflow, not only the appearance of the package.
Transitions require planning
When a resident starts, stops, or changes a medication, the pharmacy and care team need a clear process for communicating the update and handling the next packaging cycle. Expectations should be established before onboarding begins.
Questions facility leaders should ask
Ask how the pharmacy handles refill cycles, medication changes, delivery coordination, pharmacist questions, new resident onboarding, and communication with prescribers. The goal is a medication workflow that supports staff rather than adding another administrative burden.